Introduction
In our transportation company, we highly value the protection of our clients' personal data. This Privacy Policy describes how we collect, use, store, and protect your information. Please read it carefully to understand our approaches and practices regarding data processing.
Information Collection
We collect various types of information, including but not limited to:
1. Personal Information: Name, address, contact details (phone, email), and other information provided by you during registration or order placement.
2. Delivery Information: Shipping and receiving addresses, cargo details, and other information necessary for fulfilling delivery services.
3. Technical Information: IP address, browser type, operating system, website visit data, and other data collected automatically.
Use of Information
We use the collected information for the following purposes:
1. Service Provision: Processing and fulfilling your orders and ensuring the proper functioning of our services.
2. Service Improvement: Analyzing data to improve our services, develop new offerings, and enhance the functionality of our website.
3. Client Communication: Providing feedback on your orders, notifying you about delivery status, and informing you about new services and offers.
4. Security: Ensuring the security of our systems and preventing fraudulent activities.
Information Protection
We take all necessary measures to protect your information from unauthorized access, alteration, disclosure, or destruction. We use modern security technologies and follow best practices in data protection.
What should I do if the package arrives damaged?
Answer: If your package arrives damaged, you should:
1. Document the damage by taking photos of the packaging and the contents.
2. Fill out a damage report with the transport company employee.
3. Contact the transport company’s customer service to file a claim and request compensation.
Information Sharing
We do not sell, transfer, or disclose your personal information to third parties without your consent, except in the following cases:
1. Partners and Service Providers: We may share information with trusted partners and service providers to fulfill your orders and improve our services.
2. Request correction or deletion of your data.
Your Rights
You have the right to:
1. Request access to your personal data.
2. Request correction or deletion of your data.
3. Restrict the processing of your data.
4. Withdraw consent for data processing for marketing purposes.